From e-commerce fulfilment to freight forwarding and last-mile delivery, logistics services are the engine room of Dubai’s thriving economy. As one of the world’s busiest trade hubs—with air, sea, and land routes connecting East and West—Dubai offers unmatched opportunities for entrepreneurs looking to launch a logistics business.
In today’s fast-paced, global marketplace, businesses rely on efficient, scalable, and tech-enabled logistics solutions more than ever. And Dubai is answering the call. With world-class infrastructure, a strategic location, and government-led support for innovation and growth in supply chain services, the emirate has become a magnet for logistics startups and global players alike.
Thinking of entering the logistics game? You’ve come to the right place.
In this guide, we’ll walk you through exactly how to start a logistics services business in Dubai—step-by-step. We’ll unpack the types of services logistics companies typically offer, explore the advantages of launching in this region, and share expert tips to help you scale your operations successfully.
Whether you’re a first-time entrepreneur or an industry veteran looking to expand into the United Arab Emirates (UAE), this article will give you the knowledge, confidence, and clarity to move forward.
Let’s get your logistics business on the road.
What does a logistics services business do?
A logistics services business is the behind-the-scenes powerhouse that ensures goods move smoothly from point A to point B—across cities, countries, and continents. In a bustling trade and commerce hub like Dubai, logistics companies play a critical role in keeping supply chains efficient, reliable, and cost-effective.
At its core, a logistics business manages the transportation, warehousing, and delivery of goods on behalf of other companies. But in today’s competitive market, logistics is far more than just moving boxes.
Here’s a breakdown of what logistics services typically include:
- Freight forwarding: Coordinating the shipment of goods via air, sea, or land—locally and internationally.
- Customs clearance: Handling all paperwork and regulatory requirements for goods entering or leaving the UAE.
- Warehousing and inventory management: Offering secure storage and real-time stock tracking for e-commerce and retail clients.
- Last-mile delivery: Ensuring goods reach the final customer quickly and efficiently, especially important in food delivery and online retail sectors.
- Third-party logistics (3PL): Providing end-to-end logistics solutions—including storage, shipping, and delivery—so businesses can outsource their entire supply chain.
- Cold chain logistics: Specialised transportation and storage for temperature-sensitive goods like pharmaceuticals and fresh produce.
In Dubai, logistics businesses are expected to operate with speed, compliance, and innovation. Many leverage cutting-edge tech—like route optimisation software, real-time tracking systems, and AI-powered inventory tools—to stay ahead of the curve.
Ultimately, whether you’re serving manufacturers, retailers, or online marketplaces, your logistics services business is essential to helping other businesses grow.
How to start a logistics services business in Dubai: Step-by-step
Starting a logistics service business in Dubai is a strategic move—but like any venture, it needs careful planning and proper licensing. Here’s a step-by-step guide to help you launch successfully:
Step 1: Partner with Trade License Zone
Before anything else, connect with Trade License Zone. Our team of experts will guide you through the entire setup process—from selecting the right license to dealing with government approvals. We simplify what can be a complex journey, so you can focus on growing your business.
Step 2: Choose your business activity for your trade license application
Logistics covers a wide range of services. You must choose the exact activities or combination of activities your business will offer—such as freight brokerage, warehousing, cargo handling, or courier delivery. Selecting the correct business activities for your trade license is vital for compliance and avoiding penalties later.
Each free zone and the Department of Economic Development (DED) assigns specific activity codes—choosing the correct one is essential for legal compliance. Trade License Zone will help you select the right activity to ensure your business operates smoothly and without limitations.
Step 3: Decide between mainland or free zone setup
Both options have advantages:
- Free zone setup (such as in Dubai South or JAFZA) offers 100% foreign ownership, customs benefits, and proximity to ports and airports.
- Mainland setup allows you to trade directly with the UAE market without a local agent.
Trade License Zone will help you decide which option best fits your goal, budget, and target market.
Step 4: Secure the initial approval certificate and obtain any additional approvals
An initial approval certificate from the UAE authorities indicates that they have no objections to your business. To apply for initial approval, you must submit documents such as a copy of your passport, business plan, chosen business activities, trade name reservation certification, and residence visa (if applicable).
Depending on your business activities, you may need extra approvals from:
- Dubai Customs
- Dubai Trade
- Dubai Municipality
- Roads and Transport Authority
- General Directorate of Residency and Foreigners Affairs (for visas)
We’ll manage these submissions to ensure your business is fully authorised to operate in Dubai.
Step 5: Secure your office or warehouse space
Depending on your services, you’ll also need a registered business address—either a physical office or a warehouse. Some free zones offer flexi-desk packages or built-in warehousing options to suit different business models.
Step 6: Apply for your trade license
To operate legally, you’ll need a logistics-related commercial trade license issued by the Department of Economic Development (DED) for mainland businesses or a relevant free zone authority. Trade License Zone will handle all the paperwork and approvals on your behalf.
Step 7: Apply for visas
Once your trade license is approved, you can apply for your UAE residence visa and sponsor visas for your staff. Logistics companies typically require drivers, warehouse staff, and admin support—so planning your visa quota early is key.
Step 8: Open a corporate bank account and get rolling
The final step is to open a corporate bank account. It’s essential for managing your finances, receiving payments, and establishing credibility with clients. Trade License Zone will introduce you to trusted UAE banking partners familiar with the needs of logistics services businesses—making the process smooth and stress-free.
Benefits of starting a logistics services business in Dubai
- Strategic global location: Dubai connects Europe, Asia, and Africa—making it a perfect hub for international trade and freight movement.
- World-class infrastructure: With Jebel Ali Port, major airports, and top-tier road networks, Dubai offers unmatched logistics connectivity.
- Free zones built for logistics: Areas like JAFZA and Dubai South offer warehousing, customs support, and simplified business setup—all tailored to logistics businesses.
- Tax-friendly environment: Enjoy 0% corporate and personal income tax, plus customs benefits in free zones.
- Booming e-commerce sector: The UAE’s online shopping surge fuels strong demand for logistics and last-mile delivery services.
Tips for growing a logistics services business in Dubai
Want to stand out in Dubai’s competitive logistics landscape? Here are three smart strategies to grow your business fast—and sustainably:
- Leverage technology: Invest in tools like route optimisation software, real-time shipment tracking, and automated inventory systems. Tech boosts efficiency and builds trust with clients who expect speed and transparency.
- Build strong partnerships: Form alliances with e-commerce platforms, manufacturers, and retailers. Reliable partnerships create recurring contracts and help you scale quickly without relying solely on ad-hoc clients.
- Stay compliant and scalable: As your business grows, ensure your trade license, vehicle permits, and staff visas are always up to date. Work with Trade License Zone to manage renewals and plan for future expansion without roadblocks.
Why work with Trade License Zone
Setting up a logistics services business in Dubai involves big opportunities, complex paperwork, licensing rules, and regulatory steps. That’s where we come in.
At Trade License Zone, we specialise in helping entrepreneurs and business owners like you navigate the UAE’s setup process with zero stress and complete confidence. From choosing the right business activity and free zone to securing approvals and visas, we handle it all—fast, accurately, and affordably.
Whether you’re starting small or planning a large-scale logistics operation, our expert team will guide you every step of the way—so you can focus on moving goods, not chasing government forms.
Let’s get your logistics business on the move. Contact Trade License Zone today to kick-start your business setup in Dubai.